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FAQ

  • Commercial Services

    • Is Pressure Washing Bad For My Business?
      Pressure Washing can heavily damage your siding if done improperly and does not sanitize the surface from future mold and algae growth. We only recommend a Soft Wash. We use gentle pressure, that will guarantee a great clean without blasting away the paint! Our cleaning solution sanitizes the surface along with the cleaning.
    • How Often Is Commercial Washing Needed?
      Usually, commercial washing should be done as often as once every other year depending on how much shade your siding gets. Living in areas that have extreme weather, or where your property is more likely to attract things such as moss and algae will mean that you will have to have it done more often. However, we are happy to talk through your situation and offer practice advice about how many times a year you might need it.
    • How Do You Price Commercial Washing?
      We price our building washing services based on factors such as how much work is needed to be done, what type of service you need and the square footage of the surface. But, we will always talk through the pricing with you once we have the information we need, and will never start without you knowing the final price.
    • How Do You Wash My Business Property?
      NW Softwash uses a technique called “Soft Wash”. This is a low-pressure approach that combines special cleaning soaps and the pressure of a garden hose. Our work trucks are equipped with everything needed to wash! We will never power wash your business building.
    • How Often Is Pressure Washing Needed For A Business?
      For commercial properties with an average level of traffic and exposure to the weather, pressure washing may need to be done every few months. Contact us and we'll happily advise you!
    • Why do I need Gutter Cleaning for my Business?
      Gutter cleaning is crucial for your building's upkeep. Without it, blocked gutters can cause expensive issues like water damage and roof leaks. When water can't flow freely, the resulting overflow can lead to significant damage and high repair costs.
    • How Do You Price Gutter Cleaning for a Business?
      We price Gutter Cleaning on the total linear feet along with the amount of debris present. There are other factors that we look at as well. This could include accessibility and level of complexity. Please reach out to get a free Gutter Cleaning quote for your business needs.
    • How Often Is Gutter Cleaning Needed for a Business?
      You should have your gutters cleaned professionally at least once per year, for most people, this should be sufficient enough to prevent any problems. However, if you live in an area that is surrounded by trees, then it would be wise to have it done either twice a year or even quarterly to ensure your gutters are functioning at optimal efficiency.
    • How Often Should I Have My Windows Cleaned as a Business?
      We recommend cleaning your building's window glass at least once a month. This ensures they remain clear and presentable for your business. In high-traffic areas or if the building is near busy streets, you might consider having them cleaned more frequently. We can arrange a cleaning schedule that best suits your business needs!
    • How Do You Price Commercial Window Cleaning?
      Our Window Cleaning pricing is determined by counting all the windows in your commercial building. We charge per window, considering factors like accessibility and the extent of dirt/stains. Don't hesitate to request a free quote for your business' windows today.
  • Christmas Lights

    • Do You Hang Pre-Purchased Homeowner Lights?
      We do not hang lights that the homeowner already has. This ensures the ease of installation and quality control of the lights we use! We want to be able to warranty all light installations we do.
    • Do You Offer A Discount If I Book My Light Installation Early?
      We offer an early bird discount for all customers who schedule their installation before November 1st.
    • What Is Your Minimum Price For A Light Installation?
      When you receive your quote, you will see the price broken into two sections, labor and materials. We have a minimum cost of $400 for labor.
    • Do I Get To Keep My Lights After Purchasing Them From You?
      Absolutely, these are now your commercial grade lights that you own. As part of our processes and warranty, we will come back to your property once the holidays are over, take down all your lights, and store them for you!
    • I Had A Bad Experience With My Other Light Installer; How Do I Know You Won't Go Out Of Business?
      Glad, you asked! We are a full-time Softwash company throughout the year; because we have highly trained technicians who work on top of roofs daily, we decided to offer an all-inclusive, professional Christmas light installation service in the winter months for our local communities!
  • Window Cleaning

    • How Do You Price Window Cleaning?
      Our Window Cleaning pricing is generated by counting all the windows in your home. We price our service per window and we look at factors related to the accessibility and level of dirt/stains. Feel free to request a free quote for your windows today.
    • Are You Able To Clean Storm Windows?
      Yes, we clean storm windows. We like to look a the integrity of the frame before we clean. Most of the time, we are able to remove the windows and clean them. If we feel that the integrity of the glass/frame may be compromised with the service, we will immediately notify you to protect your windows.
    • How Often Should I Have My Windows Cleaned?
      We recommend cleaning your window glass at least once per year. This ensures they produce maximum efficiency for you and your home. Many times if you have children or pets in the house, you may want them cleaned twice a year. We can schedule the frequency of cleanings that work best for you!
    • Do You Remove Hard Water Spots With Standard Cleaning?
      We offer Hard Water Removal as an additional service. Since it requires special chemicals and a separate process to remove, we don't offer it with standard cleaning prices. However, if you are looking to get water spots removed, please inquire to our technicians on site for a quote and we can offer that service where needed.
  • Gutter Cleaning

    • Why Do I Need Gutter Cleaning?
      Gutter cleaning is a vital part of your home’s maintenance, without it, you could end up with costly bills for various repairs including water damage and roof leaks. If your gutters become blocked and the water cannot flow through, this overflow will lead to serious damage and costly repairs.
    • How Often Is Gutter Cleaning Needed?
      You should have your gutters cleaned professionally at least once per year, for most people, this should be sufficient enough to prevent any problems. However, if you live in an area that is surrounded by trees, then it would be wise to have it done either twice a year or even quarterly to ensure your gutters are functioning at optimal efficiency.
    • Can You Clean The Exterior Of My Gutters?
      Yes, we do! One of the services we offer at NW Softwash includes exterior gutter brightening. For this, we use a method called soft washing. We apply a low-pressure biodegradable cleaning solution to the face of your gutters that rids any organic algae, dirt, and other residues without any damage. We then rinse the gutters with low pressure leaving them shiny and clean! This is a separate-priced service and can be bundled with the interior Gutter Cleaning for the best result.
    • How Do You Price Gutter Cleaning?
      We price Gutter Cleaning on the total linear feet along with the amount of debris present. There are other factors that we look at as well. This could include accessibility and level of complexity. Please reach out to get a free Gutter Cleaning quote for your needs.
  • Roof Cleaning

    • Is Pressure Washing Bad For My Roof?
      Yes. Pressure washing can be very damaging to almost any kind of roof. Your roofing manufacturer could void your roof warranty if a pressure washer is used to clean it. That’s why we designed a very low-pressure treatment process that ensures no damage and a long-lasting roofing system and is 100% backed by the manufacture!
    • How Do You Clean My Roof?
      Our roof cleaning process involves a light sweep of large moss, and a blowoff of loose debris. We then spray a cleaning mixture (pressure of a garden hose) that sanitizes all moss and algae on the roof. The rain and wind will wash/blow the dead remaining moss particles off your roof in a short few months after. No Damage = Happy Roof! If you have a metal roof, we will wash it clean with low pressure the same day. If you have a tile roof and want an instant clean, we have the option to pressure wash on specific scoped projects. Feel free to reach out and inquire.
    • How Do You Price Roof Cleaning?
      There are a couple of things to consider such as if you live in an area that causes your roof to be more susceptible to discoloring or algae deposits. The price essentially depends on how much SQF of work is needed and what type of roof you have, but rest assured, we never carry out any work without you knowing the final price. Give us a call and we will be more than happy to talk with you to give you a detailed and precise quote for your cleaning project!
    • What Should I Expect After My Roof Is Treated?
      After your roof treatment process on Asphalt and Tile roofs, you may notice some dead white moss. This is normal as we intentionally do not remove 100% of the moss. This would require pressure washing or using a wire scraper and both of these are very harmful. Instead, we use a light broom technique to agitate the loose moss, then we spray our solution that kills off all leftover growth. Within 3-6 months, you will see the rest of the moss fall off naturally! It is safe, and effective, and leaves your roof in the best possible shape for the long term.
  • Pressure Washing

    • What Surfaces Can You Pressure Wash?
      Any flat outdoor surface can be pressure washed, this includes driveways, pavers, patios, and decks. However, it is important to never pressure wash vertical surfaces or those which are of a delicate nature such as house walls and roofs. Doing so runs the risk of causing irreparable damage and the materials may have to be completely replaced.
    • How Often Is Pressure Washing Needed?
      For residential properties with an average level of traffic and exposure to the weather, pressure washing may need to be done on an annual basis although if dirt appears more frequently, the job can be done as needed. Good general maintenance will help you to avoid the need for multiple pressure washing cleanings each year.
    • How Do You Price Pressure Washing?
      We charge Pressure Washing projects by the square foot. We will measure the area to determine the size and calculate the number of square feet that the area covers. Our price will reflect this figure.
  • House Washing

    • Is Pressure Washing Bad For My Home?
      Pressure Washing can heavily damage your siding if done improperly and does not sanitize the surface from future mold and algae growth. We only recommend a Soft Wash. We use gentle pressure, that will guarantee a great clean without blasting away the paint! Our cleaning solution sanitizes the surface along with the cleaning.
    • How Do You Wash My Home?
      NW Softwash uses a technique called "Soft Wash". This is a low-pressure approach that combines special cleaning soaps and the pressure of a garden hose. Our work trucks are equipped with everything needed to wash 1 story all the way to 4 stories high - cleaning from the ground! We will never power wash your siding.
    • How Often Is House Washing Needed?
      Usually, house washing should be done as often as once every other year depending on how much shade your siding gets. Living in areas that have extreme weather, or where your home is more likely to attract things such as moss and algae will mean that you will have to have it done more often. However, we are happy to talk through your personal situation and offer practice advice about how many times a year you might need it.
    • How Do You Price House Washing?
      We price our house washing services based on factors such as how much work is needed to be done, what type of service you need and the square footage of the surface. But, we will always talk through the pricing with you once we have the information we need, and will never start without you knowing the final price